Privacy Policy

INFORMATION SECURITY AND PRIVACY POLICY

You may browse and access information contained within this website without providing any personal information. Where you voluntarily provide personal information, we will only use that information to communicate with you regarding our services. Users may be asked for, as appropriate, name, email address and phone number. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site related activities.

Subject to applicable laws, we may monitor and record your emails, text messages, social media messages and other communications in relation to our dealings with you.

We comply with the GDPR policy and respect your rights to have access to your personal data, or to have it erased or corrected if it is inaccurate.

HOW WE USE COLLECTED INFORMATION

We will only use your personal data as necessary to perform our contract with you and as necessary for accounting, managing and auditing our business operations.

HOW WE PROTECT YOUR INFORMATION

All photos or recordings, and other personal data will be kept securely to protect against unauthorised access, alteration, disclosure or destruction of your personal information. We archive our media recordings (photos and video) so that we can update your projects by reusing existing relevant assets, rather than reshooting everything from scratch each time. If this is not required please inform us and we will disposed of them securely when the project is finished.

SHARING YOUR PERSONAL INFORMATION

We will not sell, or allow third parties access to your information.

We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions. Subject to applicable data protection law, Angels Care may share your personal data with sub-contractors and other persons who help us provide a service to you, legal and other professional advisors, Government bodies and agencies in the UK and overseas, or anyone else where you have given your consent or as required by law.

WEBSITE PRIVACY POLICY

We respect the privacy of every individual who visits our websites. This Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by us. If you have any requests concerning your personal information or any queries with regard to these practices please send an email to wirralangels@hotmail.com.

Please read through this Privacy Policy before submitting any of your personal information to us. You do not need to submit any of your personal information when browsing our websites.

INFORMATION COLLECTED ON THIS WEBSITE

We collect personal information (which means data from which you can be identified, including your name, email address and postal address) from visitors to this website through the use of on-line forms (for example when you register as a member or purchase products from us) and from any email that you send to us. This may include your name, title, order details and details of your address(es) and other personal details.

We may at times ask for other details, for example age and any special dates (such as birthday and anniversary). These details will be used for profiling and marketing purposes. Providing us with this sort of information is entirely voluntary.

On occasion we may ask for feedback from you about the usage or services our website provides to help us develop and improve it further.

For quality control and training purposes, we may also monitor or record your communications with us.

USE OF PERSONAL INFORMATION

We process personal information collected via this website [and our telephone lines] for the purposes of:

2.1 providing and personalising our services, including customer care, warranty protection and technical or service support;

2.2 dealing with your inquiries and requests;

2.3 processing transactions and despatching orders;

2.4 maintaining information as a reference tool or general resource so that we may improve our products and services for you; and

2.5 providing you with information about our company, new products and services and/or product upgrades.

We will keep your information for as long as is reasonably necessary for these purposes.

You can choose to sign up for our newsletter and to receive other marketing communications from us. By asking to receive this information you consent to receive marketing communications from us using any contact method which you have provided us with, including by post and e-mail.

You may opt out of receiving information about our products and services by selecting the relevant option on our website or by sending us an email at wirralangels@hotmail.com.

We may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.

USE OF COOKIES

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Find out more about the use of cookies on www.allaboutcookies.org. We use cookies to identify you when you visit this website and to keep track of your browsing patterns and build up a demographic profile. Our use of cookies also allows registered users to be presented with a personalised version of the site, carry out transactions and have access to information about their account. Most browsers allow you to turn off cookies or to receive a warning before a cookie is stored on your hard drive. Please refer to your browser instructions or help screen to learn more about how to do this. However, should you decide to disable any cookies we place on your computer you may not be able to use certain services or facilities on the website. However, switching off cookies will restrict your use of our website.

DISCLOSURES

We will only disclose personal information to other companies within our group of companies, business partners, government bodies and law enforcement agencies successors in title to our business and suppliers we engage to process data on our behalf.

OTHER WEBSITES

Our website may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

ACCESS RIGHT

You have a right to access the personal data held about you. To obtain a copy of the personal information we hold about you, please contact us at wirralangels@hotmail.com.

INTERNET-BASED TRANSFERS

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this website and communicating electronically with us, you acknowledge our processing of personal data in this way. However, we will endeavour to protect all personal information collected through this website in accordance with strict data protection standards.

CHANGES TO THIS PRIVACY POLICY

Angels Care has the discretion to update this privacy policy at any time. We encourage clients to frequently check this page for any changes to stay informed about how we are helping to protect the personal information collected. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

CONTACTING Angels Care.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with Angels Care, please contact us at wirralangels@hotmail.com.